Bloomfire

Bloomfire

Verified

Knowledge Management

AI-powered knowledge management platform for centralizing, organizing, and sharing organizational knowledge.

50-200 employees
Austin, TX
Founded 2010
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Product Overview

Bloomfire

AI-powered knowledge management platform that helps teams find, share, and collaborate on organizational knowledge. Features deep content indexing, including video transcription, to make all information searchable and accessible across the enterprise.

Unique Value Proposition

Advanced AI-powered search that deep-indexes all content including PDFs, videos, and presentations. Features generative AI 'Ask AI' capability for instant answers and comprehensive analytics to identify knowledge gaps and improve content strategy.

Categories

Knowledge Management
Enterprise Search
Collaboration
Content Management
Information Management
Team Collaboration

Target Market

Industries

Customer Support
Healthcare
Financial Services
Technology
Professional Services
Manufacturing
Retail

Company Size

100 - 5000 employees

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Pricing Information

Pricing Model

custom

Free Trial Available

30-day trial period

Typical Contract Length

12 months

Key Features

AI-powered enterprise search
Ask AI Q&A functionality
Video transcription and indexing
Content categorization and tagging
Knowledge authoring tools
Analytics and insights dashboard
Q&A community features
Content curation
Rich media support
Mobile access
Personalized content feeds
Expert identification
Content lifecycle management
User-generated content
Automated content suggestions

Integrations

Slack
Microsoft Teams
Salesforce
Chrome Extension
Zendesk
Google Drive
Microsoft 365
SharePoint
Box
Dropbox
Zapier
Okta
OneLogin
SAML 2.0 SSO
SCIM
API Available
View Docs

Security Features

SOC 2 Type II certified
HIPAA ready
SSL/TLS encryption
AES-256 encryption at rest
SAML 2.0 SSO
Role-based permissions
Group-based access control
Audit trails
GDPR compliant
SCIM provisioning

Security & Compliance

SOC 2 Type II
HIPAA Ready
GDPR
CCPA

Implementation & Support

Implementation Time

5 weeks (30 days)

Deployment Options

Cloud

Support Hours

Business Hours

Implementation Support Included
Training Resources Available