Chatra

Chatra

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Live Chat

Multi-channel customer messaging platform with live chat and chatbot capabilities.

10-50 employees
Wilmington, DE
Founded 2012
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Product Overview

Chatra

Chatra is a modern live chat and chatbot platform designed to help businesses create conversations that drive conversions. It combines live chat, chatbot, cart saver, and shared inbox tools with an intuitive interface for seamless customer communication.

Unique Value Proposition

Chatra offers a user-friendly multichannel messaging platform that combines live chat, intelligent chatbots, and email management in one affordable solution, with strong e-commerce features like cart recovery and real-time visitor tracking.

Categories

Live Chat
Chatbot
Customer Service
Cart Recovery
Email Management

Target Market

Industries

E-commerce
Retail
SaaS
Technology
Professional Services
Education

Company Size

1 - 500 employees

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Pricing Information

Pricing Model

per_user

Price Range

$0 - $29/user/month

Free Trial Available

10-day trial period

Typical Contract Length

12 months

Key Features

Live chat widget
Intelligent chatbot
Email helpdesk
Facebook Messenger integration
Instagram DM integration
Cart saver for e-commerce
Real-time visitor list
Visitor information and tracking
Targeted messages and triggers
Chat automation
Typing insights
Group chats
Team chats
Saved replies
Chat notes
File transfer
Screen sharing
Operating hours
Agent groups
Chat ratings and reports

Integrations

Shopify
Facebook
Instagram
Slack
Zapier
Help Scout
Google Analytics
WordPress
Wix
Webhooks
REST API
API Available
View Docs

Security Features

SSL encryption
GDPR compliant
Data privacy controls
Secure data storage
Regular backups

Security & Compliance

GDPR

Implementation & Support

Implementation Time

1 weeks (1 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included
Training Resources Available