Chorus.ai

Chorus.ai

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Conversation Intelligence

Conversation intelligence platform for capturing and analyzing customer calls and meetings

100-500 employees
San Francisco, CA
Founded 2015
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Product Overview

Chorus by ZoomInfo

AI-powered conversation intelligence platform that automatically captures, transcribes, and analyzes customer calls, meetings, and emails to provide actionable insights for sales teams, enabling revenue teams to replicate top performer success and improve deal outcomes.

Unique Value Proposition

Industry's most advanced conversation intelligence technology with the largest patent portfolio in the category, providing AI-powered analytics that identify risks, opportunities, and coaching moments while integrating seamlessly with ZoomInfo's B2B intelligence layer for expanded buyer committee visibility.

Categories

Conversation Intelligence
Sales Enablement
Sales Analytics
Revenue Intelligence
Call Recording

Target Market

Industries

Software & Technology
Professional Services
Financial Services
Healthcare
Manufacturing

Company Size

50 - 10000 employees

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Pricing Information

Pricing Model

custom

Price Range

$1200 - $Custom/user/month

Free Trial Available

Typical Contract Length

24 months

Key Features

Unlimited Call Recording & Transcription
AI-Powered Conversation Analytics
Deal Intelligence & Risk Detection
Sales Coaching & Recommendations
Market Intelligence & Competitive Insights
AI Trackers for Topics & Keywords
Automated Call Scoring
Sentiment Analysis
Talk-to-Listen Ratio Analysis
Competitor Mention Detection
Pricing Discussion Tracking
Next Steps Identification
Question Analysis
Monologue Detection
Searchable Call Library
CRM Activity Sync
Team Performance Dashboards
Rep Scorecards
Call Playlists & Snippets
Email Analysis

Integrations

Salesforce
Zoom
Microsoft Teams
Google Meet
Slack
HubSpot
Gong
Outreach
SalesLoft
ZoomInfo
LinkedIn Sales Navigator
API Available

Security Features

SOC 2 Type II Compliant
Data Encryption at Rest
Data Encryption in Transit
Role-Based Access Control
Single Sign-On (SSO)
IP Whitelisting
Audit Logs

Security & Compliance

SOC 2 Type II
GDPR

Implementation & Support

Implementation Time

2 weeks (14 days)

Deployment Options

Cloud

Support Hours

Business Hours

Implementation Support Included
Training Resources Available