Creatio

Creatio

Verified

Automate workflows and CRM with no-code and maximum freedom.

A global vendor of no-code platform for workflow automation and CRM with AI capabilities and composable architecture.

CRM
700+ employees
Boston, Massachusetts, United States
Founded 2013
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Product Overview

Creatio CRM

AI-native no-code platform combining CRM (Sales, Marketing, Service) with workflow automation and business process management. Creatio provides unlimited customization through visual no-code tools, allowing businesses to automate customer-facing and internal processes without coding while maintaining full-cycle CRM capabilities.

Unique Value Proposition

Only no-code CRM platform with unlimited customization and built-in AI (Predictive, Generative, Agentic) included in all plans at no extra cost, combining full CRM suite with powerful BPM and process automation, enabling businesses to create custom workflows and applications without developers while scaling from 10 to 10,000+ users.

Categories

CRM
Sales Automation
Marketing Automation
Customer Service
BPM
Workflow Automation
No-Code Platform

Target Market

Industries

Financial Services
Banking
Insurance
Healthcare
Manufacturing
Retail
Professional Services
Technology
Telecommunications
Energy & Utilities

Company Size

50 - 10000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$25 - $85/user/month

Free Trial Available

14-day trial period

Typical Contract Length

12 months

Key Features

AI-Powered Sales Automation
Marketing Campaign Management
Service Case Management
Lead & Opportunity Management
Contact & Account Management
No-Code Workflow Builder
Business Process Management (BPM)
Custom Reports & Dashboards
Omnichannel Communications
Email Marketing & Campaigns
Customer Segmentation
Sales Forecasting
Territory Management
Contract Management
Knowledge Base Management
SLA Management
Mobile Apps (iOS & Android)
Document Generation
AI Content Generation
Custom Objects & Fields

Integrations

Microsoft Office 365
Google Workspace
Outlook
Exchange
Mailchimp
DocuSign
Zapier
Salesforce
SAP
Microsoft Dynamics
HubSpot
QuickBooks
Stripe
Twilio
Slack
Microsoft Teams
Telephony (Asterisk, Avaya, etc.)
LDAP/Active Directory
SharePoint
API Available
View Docs

Security Features

SOC 2 Type II Compliant
ISO 27001 Certified
Role-Based Access Control (RBAC)
Single Sign-On (SSO)
Two-Factor Authentication (2FA)
Data Encryption at Rest
Data Encryption in Transit
GDPR Compliant
HIPAA Compliant
Audit Logs & Activity Tracking
Field-Level Security
IP Whitelisting
No-Code Governance Controls

Security & Compliance

SOC 2 Type II
ISO 27001
GDPR
HIPAA
CCPA

Implementation & Support

Implementation Time

9 weeks (60 days)

Deployment Options

Cloud
On-Premise

Support Hours

24/7

Implementation Support Included
Training Resources Available