Drift

Drift

Verified

Conversational Marketing

Conversational marketing platform for lead qualification and sales acceleration

500-1,000 employees
Boston, MA
Founded 2014
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Product Overview

Drift

Drift is a conversational marketing and sales platform that helps businesses connect with customers in real-time through chatbots and live chat. The platform enables sellers and buyers to connect quickly and seamlessly at the right time and place.

Unique Value Proposition

Drift creates personalized experiences through Conversational Sales, Marketing, and Service, integrating chat, email, video & AI to power the right conversations at the right time, resulting in more qualified pipeline and revenue generation faster.

Categories

Live Chat
Marketing Automation
Sales Automation
Chatbot
Customer Service

Target Market

Industries

Software & Technology
B2B SaaS
Financial Services
Professional Services
Marketing Agencies
E-commerce

Company Size

50 - 5000 employees

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Pricing Information

Pricing Model

tiered

Free Trial Available

14-day trial period

Typical Contract Length

12 months

Key Features

AI-powered chatbots
Live chat with real-time notifications
Custom chatbot workflows
Conversational landing pages
Meeting scheduling and calendar integration
Account-based marketing (ABM) features
Visitor intelligence and tracking
Chat-to-Zoom and Chat-to-Call
Fastlane for forms
Email and video messaging
Chat routing and assignment
Real-time visitor monitoring
Conversational AI automation
Multi-channel messaging
Lead scoring and qualification

Integrations

Salesforce
HubSpot
Marketo
Microsoft Dynamics
Slack
Google Analytics
Outreach
Salesloft
Clearbit
6sense
ZoomInfo
Crunchbase
Zoom
Google Calendar
Microsoft Teams
Pardot
LinkedIn
Zapier
Segment
Shopify
API Available
View Docs

Security Features

SOC 2 Type II compliant
GDPR compliant
SSL encryption
OAuth 2.0 authentication
Role-based access control (RBAC)
Single Sign-On (SSO)
Data encryption at rest and in transit
Regular security audits
IP whitelisting

Security & Compliance

SOC 2 Type II
GDPR
CCPA

Implementation & Support

Implementation Time

1 weeks (7 days)

Deployment Options

Cloud

Support Hours

Business Hours

Implementation Support Included
Training Resources Available