Contact Center (CCaaS)
Cloud-based contact center platform delivering AI-powered customer experience (CX) solutions with omnichannel engagement, workforce management, and intelligent automation designed to handle voice, digital channels, and AI agents for seamless customer interactions at enterprise scale.
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Cloud-based contact center platform delivering AI-powered customer experience (CX) solutions with omnichannel engagement, workforce management, and intelligent automation designed to handle voice, digital channels, and AI agents for seamless customer interactions at enterprise scale.
Unique Value Proposition
Industry-leading 99.999% uptime cloud contact center platform with integrated AI-powered automation (Five9 Genius AI), delivering agentic CX that combines human agents and AI agents with comprehensive omnichannel routing, predictive dialing, and real-time analytics for enterprise scalability.
Categories
Industries
Company Size
100 - 10000 employees
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Pricing Model
per_user
Price Range
$119 - $199/user/month
14-day trial period
Typical Contract Length
12 months
Implementation Time
9 weeks (60 days)
Deployment Options
Support Hours
24/7