Gorgias
Ecommerce Help Desk
Customer service platform designed for ecommerce with deep shopping platform integrations.
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Product Overview
Gorgias
Gorgias is an AI-powered customer support platform built specifically for e-commerce brands, offering deep integrations with Shopify and other e-commerce platforms to streamline support and drive sales.
Unique Value Proposition
Gorgias is purpose-built for e-commerce with native Shopify integration, allowing agents to view and modify orders directly from tickets while using AI to automate responses and turn support interactions into revenue opportunities.
Categories
Target Market
Industries
Company Size
5 - 500 employees
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Pricing Information
Pricing Model
usage_based
Price Range
$10 - $900/user/month
7-day trial period
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
1 weeks (7 days)
Deployment Options
Support Hours
24/7