HelpJuice

Verified

Knowledge Base Software

Knowledge base software with powerful search, analytics, and customization for customer support.

10-50 employees

Palo Alto, CA

Founded 2011

Visit Website

Work at HelpJuice?

Claim this profile to update your company information and connect with buyers

Product Overview

Helpjuice

Cloud-based knowledge management platform that helps enterprises build and maintain internal and external knowledge bases with powerful search capabilities and advanced analytics to improve customer support.

Unique Value Proposition

The world's most powerful yet simple knowledge base software with typo-tolerant instant search, AI-powered content creation, and comprehensive analytics that helps reduce support tickets by up to 60%.

Target Market

Industries

Technology

Financial Services

Healthcare

Education

Retail

Manufacturing

Company Size

50 - 5000 employees

Reviews (0)

No reviews yet. Be the first to review!

Pricing Information

Pricing Model

flat_rate

Free Trial Available

14-day trial period

Typical Contract Length

12 months

Key Features

Typo-Tolerant Instant Search

AI-Powered Content Writer

AI Search

AI Chatbot

Advanced Analytics

Visual Analytics

SEO Optimization

Multi-Language Support

AI Article Translation (40+ languages)

Version Control

Real-Time Collaboration

Workflow Management

Custom Branding

Role-Based Permissions

Content Grouping

Document Tagging

Chrome Extension

Step-By-Step Tutorial Builder

Integrations

Slack

Microsoft Teams

Zendesk

Google Drive

WordPress

Freshdesk

Zapier

Microsoft SharePoint

Shopify

Intercom

Salesforce

Olark

Drift

API Available

Security Features

Data Encryption

Role-Based Access Control

URL-Based Access Control

Private Content Options

SSL Security

Regular Backups

Implementation & Support

Implementation Time

1 weeks (7 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included

Training Resources Available