Hiver
Gmail Help Desk
Gmail-based customer service platform for managing shared inboxes and collaboration.
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Product Overview
Hiver
Hiver is a Gmail-native customer service solution that transforms Gmail into a collaborative helpdesk, enabling teams to manage shared inboxes, automate workflows, and deliver customer support directly from Gmail.
Unique Value Proposition
Hiver works natively within Gmail, eliminating the need for teams to learn new software while providing powerful helpdesk features like shared inboxes, SLAs, and analytics without leaving the familiar Gmail interface.
Categories
Target Market
Industries
Company Size
10 - 500 employees
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Pricing Information
Pricing Model
per_user
Price Range
$0 - $79/user/month
7-day trial period
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
1 weeks (1 days)
Deployment Options
Support Hours
24/7