IBM

IBM

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Technology for a smarter world

American multinational technology company providing AI, cloud computing, consulting services, and quantum computing solutions

Technology Services
270,300 employees
Armonk, New York, United States
Founded 1911
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Product Overview

IBM FileNet

IBM FileNet is an enterprise content management platform that provides comprehensive document management, workflow automation, and content analytics capabilities. It enables organizations to capture, store, manage, and optimize the flow of content throughout its lifecycle.

Unique Value Proposition

FileNet delivers industrial-strength content management with unmatched scalability, handling billions of documents with sophisticated workflow orchestration. Its deep integration capabilities, AI-driven content intelligence, and ability to support mission-critical operations make it ideal for the most demanding enterprise environments.

Categories

Enterprise Content Management
Document Management
Workflow Automation
Records Management
Content Analytics

Target Market

Industries

Financial Services
Insurance
Healthcare
Government
Manufacturing
Telecommunications
Energy
Retail

Company Size

1000 - 50000 employees

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Pricing Information

Pricing Model

custom

Typical Contract Length

36 months

Key Features

Content Engine for Document Storage
Process Engine for Workflow Automation
Content Navigator Web Interface
FileNet Workplace
Case Manager
Content Federation
Records Management
Capture and Imaging
Content Analytics
AI-Driven Classification
High-Volume Transaction Processing
Content Services GraphQL API
Compound Document Management
Retention Management
Content Search Services
Forms Processing
Multi-Repository Support
Disaster Recovery

Integrations

SAP
Microsoft Office 365
Salesforce
Microsoft SharePoint
IBM Watson
IBM Business Automation Workflow
Microsoft Dynamics
Oracle Applications
Workday
ServiceNow
Adobe Experience Manager
Box
Microsoft Teams
Guidewire
Duck Creek
API Available
View Docs

Security Features

Role-Based Access Control
Encryption at Rest and in Transit
Single Sign-On (SSO)
Multi-Factor Authentication
Audit Logging
Digital Signatures
Content Encryption
LDAP/Active Directory Integration
Security Policies and ACLs
Data Masking
Privileged Access Management
Secure Collaboration

Security & Compliance

SOC 2 Type II
ISO 27001
HIPAA
FedRAMP
FISMA
PCI DSS
GDPR
Section 508

Implementation & Support

Implementation Time

26 weeks (180 days)

Deployment Options

Cloud
On-Premise
Hybrid

Support Hours

24/7

Implementation Support Included
Training Resources Available