Intercom
Make internet business personal
American software company producing messaging app for businesses providing customer service platform with live chat, help desk, and support tools
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Product Overview
Intercom
AI-first customer service platform that combines messaging, automation, and customer engagement tools. Enables businesses to build relationships through personalized messenger-based experiences across the entire customer journey from acquisition to support.
Unique Value Proposition
Revolutionary AI-first approach with Fin AI Agent that resolves up to 50% of support queries instantly. Combines conversational support, proactive engagement, and self-service in one messenger-based platform, enabling businesses to provide personalized experiences at scale.
Categories
Target Market
Industries
Company Size
50 - 1000 employees
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Pricing Information
Pricing Model
per_user
Price Range
$29 - $132/user/month
14-day trial period
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
1 weeks (7 days)
Deployment Options
Support Hours
Business Hours