JivoChat

JivoChat

Verified

Omnichannel Messaging

Business messenger for websites connecting live chat, phone, email, and social.

100-500 employees
Moscow, Russia
Founded 2012
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Product Overview

JivoChat

JivoChat is an all-in-one business messenger optimized for customer communication across multiple channels. It enables teams to talk to customers everywhere through live chat, phone, email, and social media from a single application.

Unique Value Proposition

JivoChat offers a comprehensive omnichannel communication solution with built-in CRM capabilities, allowing businesses to manage all customer interactions from website chat, social media, and phone in one unified platform at competitive pricing.

Categories

Live Chat
Omnichannel Support
Customer Service
CRM
Communication Platform

Target Market

Industries

E-commerce
Retail
Professional Services
Education
Healthcare
Real Estate
Travel & Hospitality
Technology

Company Size

1 - 1000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$0 - $38/user/month

Free Trial Available

14-day trial period

Typical Contract Length

12 months

Key Features

Live chat for websites
Omnichannel messaging
Facebook Messenger integration
Instagram Direct integration
WhatsApp Business integration
Telegram integration
Viber integration
Apple Business Chat
Built-in CRM module
Real-time visitor monitoring
Proactive chat invitations
Canned responses
Chat routing and distribution
Multi-agent chats
File transfer
Screen sharing
Video calls
Callback feature
Offline forms
Mobile apps (iOS & Android)

Integrations

WordPress
Shopify
Wix
Joomla
WhatsApp
Facebook
Instagram
Telegram
Viber
Slack
Zapier
Google Analytics
Bitrix24
PrestaShop
Magento
OpenCart
Drupal
Squarespace
Weebly
BigCommerce
API Available
View Docs

Security Features

TLS encryption
GDPR compliant
Data isolation
Password protection
Web Application Firewall
24/7 monitoring
Regular backups
AWS data centers
Spam protection

Security & Compliance

GDPR
Privacy Policy compliant

Implementation & Support

Implementation Time

1 weeks (1 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included
Training Resources Available