Khoros

Khoros

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Community Knowledge Platform

Digital community platform for peer-to-peer support and knowledge sharing.

500-1,000 employees
Austin, TX
Founded 2019
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Product Overview

Khoros Communities

Enterprise community management platform that enables organizations to build branded online communities for customer support, engagement, and collaboration, reducing support costs while increasing customer satisfaction.

Unique Value Proposition

The industry's most powerful community platform trusted by 300+ leading enterprises, delivering 4x more traffic than competitors and saving organizations up to $500M annually through peer-to-peer support and self-service.

Categories

Community Management
Customer Service
Social Media Management
Customer Engagement

Target Market

Industries

Technology
Telecommunications
Financial Services
Healthcare
Retail
Consumer Electronics

Company Size

1000 - 50000 employees

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Pricing Information

Pricing Model

custom

Free Trial Available

Typical Contract Length

12 months

Key Features

Community design without code
Content management system
Community moderation tools
Workflow automation
Gamification and badges
Advanced analytics and reporting
AI-powered content filters
Drag-and-drop page design
Member engagement tracking
Q&A and discussion forums
Knowledge base integration
Social media integration
Mobile-responsive design
GraphQL API layer
Multi-language support

Integrations

Salesforce
Microsoft Power BI
Slack
Zendesk
ServiceNow
Adobe Experience Manager
Google Analytics
Tableau
Okta
Active Directory
API Available

Security Features

Enterprise-grade security
Single Sign-On (SSO)
SAML 2.0
Role-based access control
Content moderation
AI-driven spam filtering
Compliance certifications
Data encryption
Audit logs

Implementation & Support

Implementation Time

13 weeks (90 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included
Training Resources Available