KnowledgeOwl

KnowledgeOwl

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Knowledge Base Software

Flexible knowledge base software with powerful authoring tools and customization options.

10-50 employees
Portland, OR
Founded 2013
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Product Overview

KnowledgeOwl

Flexible knowledge base software designed for creating searchable documentation sites with powerful customization options and a focus on ease of use for both content creators and end users.

Unique Value Proposition

The most flexible knowledge base platform with unlimited customization possibilities through custom HTML/CSS/JavaScript while maintaining an intuitive interface that requires no technical expertise.

Categories

Knowledge Management
Documentation
Customer Service

Target Market

Industries

Technology
SaaS
Customer Support
Healthcare
Education

Company Size

20 - 500 employees

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Pricing Information

Pricing Model

tiered

Free Trial Available

30-day trial period

Typical Contract Length

12 months

Key Features

Powerful Search Functionality
Custom HTML/CSS/JavaScript
Content Versioning
Multi-Language Support
Reader Groups and Permissions
Article Feedback System
Analytics and Reporting
Contextual Help Widget
PDF Export
Table of Contents Generation
Custom Domains
SSL Support
Glossary Feature
Related Articles
Article Templates

Integrations

Slack
Zendesk
Salesforce
Google Analytics
Freshdesk
Zapier
API Available

Security Features

SSL Encryption
IP Whitelisting
Single Sign-On (SSO)
Reader Authentication
Password Protection

Implementation & Support

Implementation Time

2 weeks (14 days)

Deployment Options

Cloud

Support Hours

Business Hours

Implementation Support Included
Training Resources Available