Knowmax
Knowledge Management
AI-powered knowledge management platform for customer service with decision trees and visual guides.
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Product Overview
Knowmax
Knowmax is an AI-powered knowledge management platform designed to enhance customer support through interactive decision trees, visual guides, and AI-powered search. It helps contact centers and support teams deliver consistent, accurate information across all channels.
Unique Value Proposition
Knowmax's decision tree technology simplifies complex troubleshooting into clickable, mistake-proof steps, reducing agent training time and errors. Combined with AI-powered search and visual guides, it enables support teams to resolve queries faster with greater accuracy.
Categories
Target Market
Industries
Company Size
100 - 10000 employees
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Pricing Information
Pricing Model
per_user
Price Range
$15 - $Custom/user/month
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
5 weeks (30 days)
Deployment Options
Support Hours
24/7