LiveChat

LiveChat

Verified

Live Chat

Customer service platform with live chat, help desk, and chatbot capabilities

200-500 employees
Wroclaw, Poland
Founded 2002
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Product Overview

LiveChat

LiveChat is a premium live chat and messaging platform that enables businesses to engage with customers across multiple channels, providing real-time support with advanced features for sales and customer service teams.

Unique Value Proposition

LiveChat offers a fast, stable, and feature-rich platform with extensive integrations, real-time visitor tracking, and AI capabilities, designed for businesses that prioritize immediate customer engagement and sales conversion.

Categories

Live Chat
Customer Service
Sales Enablement
Messaging

Target Market

Industries

E-commerce
SaaS
Financial Services
Healthcare
Education
Professional Services

Company Size

10 - 5000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$20 - $59/user/month

Free Trial Available

14-day trial period

Typical Contract Length

12 months

Key Features

Live Chat Widget
Message Sneak Peek
Chat Routing
Canned Responses
Chat Tags
File Sharing
Chat Ratings
Visitor Tracking
Chat History
Team Management
Agent Groups
Chat Transfer
Multi-Channel Messaging
AI Assist
Chat Reports
Goals & Sales Tracking
Mobile Apps
Widget Customization
API Access

Integrations

Shopify
WordPress
HubSpot
Salesforce
Zendesk
Slack
Microsoft Teams
Mailchimp
Google Analytics
Facebook Messenger
WhatsApp Business
Zapier
Stripe
PayPal
WooCommerce
BigCommerce
Pipedrive
Intercom
API Available
View Docs

Security Features

256-bit SSL Encryption
Data Encryption at Rest
GDPR Compliant
Two-Factor Authentication
SSO Support
IP Restrictions
HIPAA Compliant (Enterprise)
PCI DSS Compliant

Security & Compliance

GDPR
HIPAA
PCI DSS

Implementation & Support

Implementation Time

1 weeks (1 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included
Training Resources Available