PagerDuty

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Unplanned work stops here

American cloud computing company providing digital operations management platform for IT departments

IT Operations

1,000+ employees

San Francisco, California, United States

Founded 2009

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Product Overview

PagerDuty Operations Cloud

AI-powered incident management platform for critical issue response

Unique Value Proposition

PagerDuty transforms critical work by combining human and machine intelligence to automate incident response. With AI-driven noise reduction and automated workflows, teams resolve incidents 50% faster while reducing alert fatigue.

Target Market

Industries

Technology

Financial Services

E-commerce

Healthcare

Media & Entertainment

Retail

Company Size

100 - 50000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$21 - $90/user/month

Typical Contract Length

12 months

Key Features

Incident Response, On-Call Scheduling, Event Intelligence, AI Noise Reduction

Integrations

AWS

Azure

Google Cloud

ServiceNow

Jira

Slack

Microsoft Teams

Datadog

New Relic

Splunk

GitHub

GitLab

Jenkins

Terraform

Salesforce

API Available

View Docs

Security Features

Role-Based Access Control (RBAC)

Single Sign-On (SSO)

Multi-Factor Authentication (MFA)

Data Encryption at Rest

Data Encryption in Transit

SOC 2 Compliance

Audit Logs

IP Whitelisting

Security & Compliance

SOC 2 Type II

ISO 27001

GDPR

HIPAA

FedRAMP

Implementation & Support

Implementation Time

1 weeks (7 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included

Training Resources Available