Panviva

Panviva

Verified

Knowledge Management System

Cloud-based knowledge management system for consistent information delivery.

50-200 employees
Melbourne, Australia
Founded 1996
Visit Website

Work at Panviva?

Claim this profile to update your company information and connect with buyers

0

Product Overview

Upland Panviva

Cloud-based knowledge management system that empowers employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee at the moment-of-need.

Unique Value Proposition

AI-powered guided knowledge management ideal for regulated industries, providing real-time recommendations and contextual knowledge delivery at the moment of need, with 20+ years of trusted platform experience.

Categories

Knowledge Management
Training Management
Content Management
Customer Service

Target Market

Industries

Healthcare
Financial Services
Insurance
Banking
Telecommunications
Utilities

Company Size

500 - 10000 employees

Reviews (0)

No reviews yet. Be the first to review!

Pricing Information

Pricing Model

custom

Price Range

$20 - $Custom/user/month

Free Trial Available

14-day trial period

Typical Contract Length

12 months

Key Features

AI-Powered Sidekick Guidance
Real-Time Contextual Knowledge Delivery
Multi-Channel Content Distribution
Digital Orchestrator
Version Control & Audit Trails
Role-Based Access Control
Workflow Automation
Change Management Alerts
API-Based Integrations
Search & Filter Capabilities
Document Management
Compliance Tracking
Analytics & Reporting
Mobile Access
Content Authoring Tools
Process Documentation
Training Integration

Integrations

Salesforce
Microsoft Office 365
Google Workspace
Microsoft Teams
Slack
ServiceNow
Zendesk
CRM Systems
EHR Systems
IVR Systems
Chatbots
Web Portals
Customer Service Platforms
SharePoint
DocuSign
API Available
View Docs

Security Features

Role-Based Access Control (RBAC)
Single Sign-On (SSO)
Two-Factor Authentication (2FA)
SOC 2 Type II Compliant Infrastructure
Data Encryption at Rest
Data Encryption in Transit
Audit Logs & Activity Tracking
IP Whitelisting

Security & Compliance

SOC 2 Type II
ISO 27001
GDPR
HIPAA

Implementation & Support

Implementation Time

13 weeks (90 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included
Training Resources Available