Pegasystems

Pegasystems

Verified

Build for change.

An enterprise workflow automation and low-code platform provider offering AI-powered CRM and process automation.

CRM
6000+ employees
Cambridge, Massachusetts, United States
Founded 1983
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Product Overview

Pega Platform

Pega Platform is a cloud-native process automation solution designed to streamline complex enterprise workflows, provide intelligent automation, and enable rapid application development with low-code and no-code tools. It powers solutions across customer engagement, sales automation, compliance, and client lifecycle management for businesses needing scalable digital transformation.

Unique Value Proposition

Pega offers highly configurable process management, real-time AI-driven decisioning, and robust automation for enterprise-scale businesses. Its platform supports quick application development, end-to-end customer journey optimization, and seamless integration with major business systems.

Categories

Intelligent Automation
BPM
Customer Engagement
Sales Automation
Compliance
Application Development

Target Market

Industries

Financial Services
Healthcare
Government
Retail
Technology

Company Size

500 - 50000 employees

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Pricing Information

Pricing Model

custom

Key Features

Document Generation
Process Design
Process Repository
No-Code App Development
Low-Code App Development
Custom Workflows
Customer Engagement Suite
Sales Automation
Journey Optimization
Journey Reporting
Dashboards
Advanced Data Filtering
Integrations
Automated Alerts
Dynamic Segmentation
Lifecycle Management
Accessibility & Permissions
Real-Time Analytics
Platform Compatibility
Audit Logging

Integrations

Salesforce
Oracle
ServiceNow
Microsoft Dynamics
SAP
Jira
Box
DocuSign
Slack
REST API
Google Cloud
Twilio
Dropbox
API Available
View Docs

Security Features

Role-Based Access Control (RBAC)
Single Sign-On (SSO)
Audit Logs
Data Encryption at Rest
Data Encryption in Transit
Compliance Monitoring
SOC 2 Type II Compliance

Security & Compliance

SOC 2 Type II
ISO 27001
GDPR
HIPAA

Implementation & Support

Implementation Time

18 weeks (120 days)

Deployment Options

Cloud
On-Premise
Hybrid

Support Hours

24/7

Implementation Support Included
Training Resources Available