RingCentral

RingCentral

Verified

Message. Video. Phone. Together.

American publicly traded cloud-based communications and collaboration solutions provider

Cloud Communications
3,000+ employees
Belmont, California, United States
Founded 2003
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Product Overview

RingCentral

RingCentral is an all-in-one AI-powered communications platform offering cloud-based phone, video, messaging, and contact center solutions. It provides enterprise-grade unified communications for businesses of all sizes with 99.999% availability.

Unique Value Proposition

Industry-leading UCaaS platform with 11 consecutive years as Gartner Magic Quadrant Leader, offering 99.999% availability and comprehensive AI-powered features across voice, video, messaging, and contact center in one unified platform.

Categories

UCaaS
VoIP
Cloud Phone System
Contact Center
Video Conferencing
Team Collaboration
Business Communications

Target Market

Industries

Healthcare
Financial Services
Retail
Manufacturing
Technology
Professional Services
Education
Government
Real Estate
Legal
Non-Profit
Hospitality

Company Size

10 - 50000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$20 - $65/user/month

Free Trial Available

Key Features

Cloud phone system with unlimited calling
HD video meetings (up to 200 participants)
Team messaging and collaboration
AI-powered transcription and summaries
Call recording and analytics
Auto-attendant and IVR
Advanced call routing and queues
Voicemail transcription
SMS and MMS messaging
Online fax capabilities
Mobile and desktop apps
500+ third-party integrations
AI coaching and insights (RingSense)
Contact center capabilities (RingCX)
Global phone number support

Integrations

Salesforce
Microsoft Teams
Microsoft 365
Google Workspace
HubSpot
Zendesk
ServiceNow
Microsoft Dynamics 365
Slack
Zoom
Oracle NetSuite
SAP
Adobe
DocuSign
Dropbox
Box
Okta
Active Directory
Zapier
Workato
Jira
Confluence
Monday.com
Asana
Trello
QuickBooks
Xero
ADP
Workday
Epic
Cerner
Canvas
Blackboard
Gong
Chorus.ai
Mailchimp
Marketo
Pardot
HappyFox
Freshdesk
Intercom

Security & Compliance

SOC 2 Type II
SOC 3
ISO 27001
ISO 27017
ISO 27018
ISO 22301
HIPAA
GDPR
PCI DSS
FedRAMP
FINRA
HITRUST

Implementation & Support

Implementation Time

5 weeks (30 days)

Deployment Options

Cloud
Implementation Support Included