ScreenSteps

ScreenSteps

Verified

Training Documentation

Knowledge ops platform for creating and managing SOPs, training guides, and job aids.

10-50 employees
Provo, UT
Founded 2006
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Product Overview

ScreenSteps

Knowledge operations platform that transforms complex procedures into step-by-step digital guides, enabling teams to reduce training time, minimize mistakes, and empower employees with instant access to trusted guidance.

Unique Value Proposition

The only knowledge platform built specifically for operational procedures with the Find & Follow Framework that turns complex processes into easy-to-follow digital guides, reducing training time by 50% and support questions by 70%.

Categories

Knowledge Management
Training
Documentation
Work Instructions

Target Market

Industries

Contact Centers
Healthcare
Financial Services
Education Management
Information Technology
Airlines/Aviation

Company Size

50 - 10000 employees

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Pricing Information

Pricing Model

tiered

Price Range

$10 - $25/user/month

Free Trial Available

30-day trial period

Typical Contract Length

12 months

Key Features

Step-by-step guide creation
Screenshot automation
WYSIWYG editor
Contextual help browser extension
Custom training courses
Learning paths
Article bookmarking
Automatic table of contents
PDF export with templates
Searchable knowledge base
User analytics and reporting
Version control
Clarify AI Assistant
Video recording and hosting
Notifications system

Integrations

Zendesk
Salesforce
Active Directory
Azure (Entra ID)
Basecamp
Glean
Okta
OneLogin
Office 365
GSuite
SAML providers
API Available

Security Features

Single Sign-On (SSO)
SAML authentication
Role-based access control
SSL encryption
User authentication
Security review support
MSA support

Implementation & Support

Implementation Time

5 weeks (30 days)

Deployment Options

Cloud

Support Hours

Business Hours

Implementation Support Included
Training Resources Available