Sprout Social

Sprout Social

Verified

Social Media Management

Social media management platform for publishing, engagement, and analytics

500-1,000 employees
Chicago, IL
Founded 2010
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Product Overview

Sprout Social

Comprehensive social media management platform that helps businesses grow their social media presence through publishing, engagement, analytics, and listening tools designed to scale with enterprise needs.

Unique Value Proposition

Industry-leading all-in-one platform combining social media management, customer care, advocacy, and data-driven insights with enterprise-grade features and exceptional customer support.

Categories

Social Media Management
Social Media Analytics
Social Listening
Customer Care

Target Market

Industries

Retail & E-commerce
Healthcare
Education
Financial Services
Technology
Hospitality
Non-profit
Government
Media & Entertainment
Professional Services

Company Size

100 - 50000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$199 - $499/user/month

Free Trial Available

30-day trial period

Typical Contract Length

12 months

Key Features

Smart Inbox for unified engagement
Publishing and scheduling across networks
Social listening and monitoring
Advanced analytics and reporting
Team collaboration and workflows
Content calendar and planning
Asset library and content management
Competitor analysis and benchmarking
Sentiment analysis
Custom workflows and approvals
Message tagging and routing
Automated responses and chatbots
Influencer identification
Employee advocacy tools
Review management
Social CRM capabilities
AI-powered content suggestions
Hashtag analytics
Optimal send time recommendations
URL tracking and link management

Integrations

Facebook
Instagram
Twitter/X
LinkedIn
Pinterest
YouTube
Google Business Profile
TikTok
WhatsApp Business
Salesforce
HubSpot
Microsoft Dynamics 365
Zendesk
Google Analytics
Adobe Experience Manager
Slack
Microsoft Teams
Canva
Bitly
UserVoice
API Available
View Docs

Security Features

Single Sign-On (SSO)
Two-factor authentication
Role-based access control
IP whitelisting
Data encryption
SOC 2 Type II certified
GDPR compliant
Privacy Shield certified
Custom user permissions
Audit logs

Security & Compliance

SOC 2 Type II
GDPR
CCPA
ISO 27001
Privacy Shield

Implementation & Support

Implementation Time

2 weeks (14 days)

Deployment Options

Cloud

Support Hours

24/7

Implementation Support Included
Training Resources Available