Vanilla Forums
Community Knowledge Platform
Customer community software for support, ideation, and knowledge sharing.
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Product Overview
Vanilla Forums
Enterprise-grade community platform that helps organizations build engaging online communities for customer support, brand advocacy, and peer-to-peer engagement with advanced customization and gamification features.
Unique Value Proposition
The most customizable enterprise community platform with proven ROI through reduced support costs, increased retention, and community-sourced advocacy, trusted by over 300 leading organizations worldwide.
Categories
Target Market
Industries
Company Size
100 - 50000 employees
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Pricing Information
Pricing Model
tiered
Typical Contract Length
12 months
Key Features
Integrations
Security Features
Security & Compliance
Implementation & Support
Implementation Time
9 weeks (60 days)
Deployment Options
Support Hours
Business Hours