Zoom Phone

Zoom Phone

Verified

Cloud phone system that works everywhere you do

Cloud-based phone system and unified communications solution by Zoom Communications

Cloud Communications
8,000+ employees
San Jose, California, United States
Founded 2018
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Product Overview

Zoom Phone

Zoom Phone is a cloud-based VoIP phone system that integrates seamlessly with Zoom's video conferencing platform. It provides enterprise-grade telephony with AI features, enabling businesses to make and receive calls from anywhere with reliable connectivity.

Unique Value Proposition

Seamlessly integrated cloud telephony within the familiar Zoom ecosystem, offering unified communications with industry-leading video conferencing and AI-powered features at competitive pricing.

Categories

VoIP
Cloud Phone System
UCaaS
Business Phone
Telephony
Communications Platform

Target Market

Industries

Healthcare
Education
Financial Services
Technology
Professional Services
Retail
Manufacturing
Government
Non-Profit
Media & Entertainment
Hospitality

Company Size

1 - 50000 employees

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Pricing Information

Pricing Model

per_user

Price Range

$10 - $20/user/month

Free Trial Available

Key Features

Unlimited domestic calling
International calling capabilities
Auto-attendant and IVR
Call routing and forwarding
Call recording
Voicemail transcription
SMS/MMS messaging
Call queues and monitoring
Hot desking support
Mobile and desktop apps
Seamless video escalation
AI-powered transcription
Call analytics and reporting
Power dialer capabilities
Emergency calling (E911)

Integrations

Salesforce
HubSpot
Microsoft Teams
Microsoft Dynamics 365
Google Workspace
Slack
ServiceNow
Zendesk
Freshdesk
Gong
Chorus.ai
Monday.com
Asana
Jira
Confluence
Epic (Healthcare)
Office 365
Outlook
Gmail
Google Calendar
Dropbox
Box
OneDrive
Zapier
Workato
Okta
Active Directory
DocuSign
Adobe Sign
Marketo
Pardot
Mailchimp
Intercom
Drift
LiveHelpNow
Avaya (Integration)
Mitel (Integration)

Security & Compliance

HIPAA
SOC 2 Type II
ISO 27001
ISO 27018
GDPR
HITRUST
PCI DSS

Implementation & Support

Implementation Time

1 weeks (7 days)

Deployment Options

Cloud
Implementation Support Included